This online resource library can answer most of the questions you might have. The library offers manuals, photos, videos and other useful information to help solve your issues and is organized by topic for quick referencing.
Simply select a category from the list on the right column.
- Chris King GripNut headset needed frequent adjustment
- Fixing a loose stem
- Replacing a headset
- Removing a tight stem
- Making your stem fit you
- Rotational free play in the stem
- Headset needing frequent adjustment
- Bike Friday 1 1/4" Threaded Headset Installation
- Bike Friday Pocket Bike stem and fork steerer tube interface feature
I notice that the steerer tube on my New World Tourist is not as close fitting as it used to be. When the quick-release is released but the tube still in properly (all the way down), there is some rotational free play (i.e. you can turn the handle bars say 10-20 degrees or so either way without turning the wheel). This was not the case when I first had the bike. Is this how it should be or is there a problem here?
With the quick-release open, there should be some (10 degrees or so) side to side rotation to the stem. The stem is designed with a safety feature which keeps it pointed forward in the event that you forget to tighten the quick-release and ride off.
As long as the stem stays put once the quick-release is tightened fully, everything is as it should be. If not, give us a call.