This online resource library can answer most of the questions you might have. The library offers manuals, photos, videos and other useful information to help solve your issues and is organized by topic for quick referencing.
Simply select a category from the list on the left column.
I need to pack my bike for a trip soon and I've lost my DVD.
Go to this youtube video link for the Family Tandem. If you bookmark it you will have it wherever you need it, as long as you have internet.
more videos for other Bike Friday models