Contact Us

Special Update
Bike Friday Team
Responding to COVID-19

(April, 2021)

Our Sales and Service team are all working full time from home so please email your questions. We look forward to talking with you.  The production team are the only people at the factory so we have an answering service answer the phone and send us messages.

We are able to make special appointments for bike pick up and drop off if needed. Email service to schedule an appointment.

For service:

For sales:  or

For other questions:



1-800-777-0258 USA & Canada
1-541-687-0487 International

Business Hours: 8 am – 5:00 pm (Mon-Fri)

Weekend: By appointment only

(to set-up an appointment please email/call Mon-Friday 8-5:00 pm)



3364 W. 11th Avenue
Eugene, OR 97402

The U.S.A.


Are open for appointment only during the Covid-19 pandemic

(to set-up an appointment please email/call 2 days ahead if possible Mon-Friday 8-5:00 pm)

WEB Q Alan and Theresa Scholz Big Ride 2003

Hello! We look forward to hearing from you.

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