Read what our customers SAY about Bike Friday
It’s all here. Raves and rants, kudos and krankiness from Bike Friday owners everywhere. We want to hear it all. And we share it with anyone who is interested.
The opinions expressed here are from Bike Friday owners who have chosen to share their views. Many are clearly thrilled with their bikes. Some offer us insight on possible improvements.
But everyone is sharing their experience. And we are grateful for the opportunity to learn.
Simply select a Bike Friday model from the list on the right, and you'll get reviews specific to that model. If you want to read it all, just dig in.
You can also see what the Press says about us in articles.
Posted by: Lee and Nancy Leer
Shortly before Xmas, Nancy and I received our "Q" Sport Traveler, neatly packaged in two suitcases. A couple of months earlier, we had received the instructional video, and had dutifully watched it to learn details of putting the bike together. The video is poorly made and is not specific to the "Q," but was moderately helpful. There is no definitive owner' manual, except another generic and poorly executed manual that's not terribly helpful. Nonetheless, with the "help" of the video, I was able to get the bike together for the first time after only 3 frustrating hours. By way of background, I am fairly mechanically facile, but have never constructed a bicycle before, and have done very little bicycle repair work. Once constructed, the "Q" ran like a charm. I'm accustomed to 30 - 50 mile rides on my Trek 5200, and Nancy is accustomed to watching me take off and arrive home a few hours later. In spite of this difference in experience levels, our first ride out was 20 miles of absolute joy. Our second ride was 30 miles, and our third 35. Nancy has never complained - except about some of the unnerving downhill speeds we've attained. For me, the fit is essentially identical to my fit on the Trek - not surprising given my pre-construction measurements were taken from the Trek. The ride is comfortable, and the bike feels sturdy and stable. There's really no different feel to the small wheels - except they're a bit noisier than standard wheels. After the 3rd or 4th ride, I figured I should take the bike apart, and convert it to a single - just for practice. 90 minutes later, I had accomplised the conversion - and had ruined the rear chain in the process. My fault, not Bike Friday's. In attempting to manipulate the rear wheel/frame into its single setting, I twisted the chain so much that I decided to just take it apart and straighten it. After a long sordid story not pertinent to a PG-13 Rated bike review, I now own a new chain and everything is fine. The "Q" works as admirably as a single as it does a tandem. The SRAM drive is interesting. The coupler's plastic housing is a bit cheaply made (two parts, which come apart easily, and one of which I know will be lost one of these days), but it works remarkably well. It's great to be able to downshift while coasting! We have noticed that the shifting functhion in general varies with exactly how one puts the bike together - especially critical is the tightness of the timing chain. Adjusting this is tricky, and - in my hands anyway - it does not work with any of the suggested techniques in either the video or the accompanying literature. However, once I got my own technique down, adjustment has become, if not easy, at least predictable. One detail about small wheels that is critical - they do not ride over small sharp inclines in the same way that large wheels do. Our only spill on the bike occured when I attempted to parallel-traverse a 3 inch incline of new blacktop on a recently re-paved road. Whereas the larger tire of my Trek would have grabbed the top of the new road surface and pulled me up, the smaller tire couldn't do this, and slid back down to the old surface. Otherwise I think the small wheels are in fact a plus - handling is better than on a standard tandem. The bike absorbs road vibrations nicely without beeing too "squishy," and does not have an undue amount of lateral play. Braking is overall excellent, although in hindsight I would appreciate having a 3rd drag brake for long downhill rides. All in all, we are extremely satisfied with the bike. We're looking forward to taking it to Hawaii with us in April, Rhode Island in August, and all around Northern California in the meantime. Nancy, whose long-distance bicyling experience is summarized above, is already talking about a 3 day bike tour from our home in Arcata, CA, to Mendocino. Thank you, Bike Friday.
Posted by: Lee and Nancy Leer
We've been very happily married for 15 years, and I believe we are closer than most of our married friends. However, athletically, we've grown apart a bit. I run and mostly bike. Nancy walks. With our Q Sport, all that has changed. My poor Trek bikes sit quietly on their hangers in the garage while we happily roll together all over Humboldt County. Though Nancy really hasn't bicycled much at all, we went 25 miles on our maiden voyage, followed by 27 the next day, and 34 yesterday. The bike is an absolute gem and has given us no trouble (though I do hope to become somewhat quicker at dis- and re-assembly). We have added an aspect to our relationship that we've never shared before. When we used to run together, I always went slower than I wanted, and Nancy faster than she wished. On the Q, we can each work as hard as we want and both get an excellent workout. We're already talking about doing some bike touring. Whole new vistas have opened up for us. Bike Friday Rocks!
Posted by: Dennis and Jan Allerheiligen
Michael, we have been meaning to review our new bike and this gave us the little push that we needed. Our tube size is 20 x 1.125-1.5PV-406. The label shows 18 x 1 3/8. We have presta valves. We received our beautiful, blue Tandem Q in late November, 2002. It is a terrific 30th anniversary present to ourselves. It came neatly packed in the two carlton cases. After watching the video, we were able to put it together without too much difficulty and just a little assistance in gear/cable adjustment from someone more mechanically inclined than we are. After the cold weather turned into Spring in the midwest, we were able to ride a couple shorter routes. In April, we ventured down to the SWTR in April in Tulsa and had a great time. Everything worked great! In fact, the captain reports that the SRAM dual drive 3 x 9 hub system shifts better than our "big wheel" tandem, and he loves the STI set-up. We opted for the Cane Creek Thudbuster suspension and the stoker doesn't even notice any bumps! We debated, then opted for the 406 wheels with Schwalbe City Marathon tires and are very pleased with that decision. We have enjoyed the tandem so much, we've not attempted to transform the Q into a single yet. Will report when we do. We loved working with a smaller company with such customer-oriented service. A real rarity these days. This high level of genuine interest was apparent throughout the sales process and now also in the follow-ups to make sure everything is right. By the way, the current tandem we are comparing the Q with is one we have loved to ride for the past 6 years. We consider the above a testimony to a great bike. With the added capability to travel easily with us, we look forward to many trips to come.