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Read what our customers SAY about Bike Friday

It’s all here. Raves and rants, kudos and krankiness from Bike Friday owners everywhere. We want to hear it all. And we share it with anyone who is interested.

The opinions expressed here are from Bike Friday owners who have chosen to share their views. Many are clearly thrilled with their bikes. Some offer us insight on possible improvements.

But everyone is sharing their experience. And we are grateful for the opportunity to learn.

Simply select a Bike Friday model from the list on the right, and you'll get reviews specific to that model. If you want to read it all, just dig in.

To submit a review click here.

You can also see what the Press says about us in articles.

General Reviews - 89
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Overall Experience Rating:
Date: November 12, 2008
Posted by: Alex Gilsenan
Email: alexgilsenan@yahoo.com.au
Thank you for the sevice

Just want to say thank you for looking after my GT Transeo Hybrid. The truth is I hadn't been looking after it and the guy who serviced it would have seen that, however he gave it the TLC it needed and now it feels like day one all over. I took it in to have chain replaced (supplied my own) and got it back with a lot more. The bike came back cleaned after being filthy near the rear gears, tyres pumped, gears all realigned the lot. The bike felt fully serviced. I am very impressed and they managed to turn it around in a day, place down the road asked for five days and quadruple the money for the end result. Big Thanks to Technician and the guy who I payed. There was a mix up with the original request and I was looked after when the bill came. Well done and keep up the great service! Five star :>

Even though we don't usually service regular bikes, we try to help people in a pickle - BF

Overall Experience Rating:
Date: October 8, 2008
Posted by: Thomas (Tim) Cowles
Riding is great, quick-folding is bad on the drivetrain. Ride - 9 Fold - 3

I have had a number of Bike Friday bikes, including earlier versions of the Pocket Rocket Pro. I traded up to a newer Pro a couple years ago and found that the bike works great when it is unfolded and adjusted. But any quick-fold which allows me to keep it in the car for a quick, spontaneous ride in a new riding environment, means the chain comes off the chainrings and warps the front derailler cage. Unfolding the bike always requires handling a greasy chain to remount it on the chainrings and then re-adjust the derailler cage. Somehow the alignment of the rear "triangle" has been altered in the new design in a way that the chain comes off regardless of the rear derailler position on the cluster. With the chain off the chainrings during packing, it becomes another fussy business of protecting the cage and then re-mounting the chain on the chainrings after unfolding. People at Green Gear sent me a clamp-on chain guard to keep the chain from falling off but it does not work. I still love riding the bike for its great fit and performance but it no longer works well in the portability I bought it for.

Tim - check out the techniques at https://www.bikefriday.com/foldingpacking
In most cases, after unfolding,  you can simply shift to the large front chainring and quickly turn the cranks which will re-engage the chain. Or, consider a Speeding tikit - LC

Overall Experience Rating:
Date: September 9, 2008
Posted by: William & Nancy Hull
Beware the suitcase!

'Just returned from three weeks riding the Route Verte in the Gaspesie. Our new Pocket Rocket Pros lived up to our very high expectations, but unfortunately the suitcases did not. 'Wasted one entire day in Quebec City visiting hardware stores, collecting parts to reinforce the sliding handle assembly and making repairs. Samsonite's warranty EXCLUDES damage caused by the the customary airline luggage mishandling, which was the cause of our suitcase damage. My suggestion is that you determine the interior dimensions of the Samsonite hard case offered with your Bike Friday but purchase a higher quality hard suitcase elsewhere.

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