1-800-777-0258 USA  • 1-541-687-0487 International
 
Service Library

This online resource library can answer most of the questions you might have. The library offers manuals, photos, videos and other useful information to help solve your issues and is organized by topic for quick referencing.

Simply select a category from the list on the lower right column. You can see the subcategories if you click on the arrows to the right of your category.

Contact the customer service team:
Use our service form
1-800-777-0258 USA
1-541-687-0487 Intl
email the service team
TravelCase opens to traffic side on TravelTrailer

Symptoms

The TravelCase attaches to the TravelTrailer in such a way that the latch and the opening are on the traffic-side (left side) of the bike. Is this intentional? Can I switch it so it opens to the right?

Causes

This is intentional, as the same TravelCase used for single bikes can also be used for tandem TravelTrailer setups. When we do a trailer for a tandem, we use the front pull-handle of the case to lash the two suitcases together.

Solutions

We strongly suggest getting off the road before opening the case.

If we cannot persuade you to take this safety precaution, may we suggest touring in the UK and Ireland, where you will not experience this problem.

Alternatively, you can drill a different set of holes in the case; see the related article for more information.

Design a Bike Friday Online