Archive for October, 2013
Dear tikit owners:
A little more than a year has passed since we asked you to stop riding your Bike Friday tikits because of safety issues with our stems. I’m proud to say that we have satisfied the requirements of the Consumer Product Safety Commission official recall, and it has been lifted.
By no means does this mean we are walking away from our responsibility to see that each and every Bike Friday tikit on the road has a safe stem.
Searching through our records, we found and replaced 2,147 stems out of a possible 4,000; that is more than 50 percent. The CPSC tells us that a typical recall results in 10-15 percent compliance. We still want to make it 100 percent.
If, by chance, we’ve somehow missed you, which is a possibility given how massive a challenge this has been, please contact us immediately.
We also ask that you check with anyone you know who owns a tikit to confirm they have had their stem replaced. We even suggest you ask anyone you happen to encounter with a tikit, just to make sure.
As you know, each tikit stem we have replaced takes an hour of work in our production line and is performed by one of three individuals with the skills here to do that. Contrary to some rumors, we have done all the replacement work here at our factory in Eugene.
The challenge was to keep our company in business, so we can provide support for our bicycles well into the future. We’ve managed to succeed.
As a small business owner, I know we couldn’t have survived this without the amazing support of our customers. So many of you were gracious enough to allow others to move ahead of you in line since they rely on their tikits for every day use. We thank you again your help, and for sticking with us.
Best in cycling,
Add comment October 21, 2013
EDITOR’S NOTE: Bike Friday owners Pamela and Nateon Ajello captured the adventure of a lifetime to India on film, and created an amazing short feature.
By Nateon Ajello
When we made the decision to tour 1,300 miles across India, Nepal and Bhutan, we knew we need a bike that was tough and could handle the varying terrain.
We also knew we needed a folding bike, because chances were we would not be able to cover all of that distance in our one month off without having to hop on a few trains or buses. So the search began.
We looked at all types of bikes, from tiny 16-inch wheeled Bromptons, to big 26-inch folding mountain bikes. We had never owned folding bikes, so it was all new territory. The bike needed to be able to hold a lot of weight, ride on dirt roads, have a sturdy steel frame, and fit into a suitcase for travel.
We had done a few previous tours and tried all other options besides packing a folding bike. We had tried buying bikes when we got to our destination, renting them when we got there, or bringing our bikes from home in boxes on the plane.
All of these options ended up being a pain in the neck for some reason or another, whether it was because you would spend three days of your vacation when you arrived somewhere looking for a bike, or the price of shipping a bike on an airplane ($200 dollars each bike each way for International travel!)
After all of our research we discovered that a company had thought this through already called Bike Friday.<br><br>
They design very sturdy folding bikes, specifically for bike touring in countries that need to be accessed by plane, with all of the things we needed in mind.Â <br><br>
We tried all kinds of folding bikes out for our tour, and in the end they felt wimpy and cheap compared to the Bike Friday. Bike Friday felt like a real bike, just folding bike proportions.
So we got them, and they held up like champs for 1,300 miles, on all kinds of roads, being crushed on top of Nepalese buses and under Indian train seats.
EDITOR’S NOTE:Â Please watch their short film here.Â It is an amazing 26-minute film, well worth your while.
Add comment October 16, 2013
Add comment October 14, 2013