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Reviews

Read what our customers SAY about Bike Friday

It’s all here. Raves and rants, kudos and krankiness from Bike Friday owners everywhere. We want to hear it all. And we share it with anyone who is interested.

The opinions expressed here are from Bike Friday owners who have chosen to share their views. Many are clearly thrilled with their bikes. Some offer us insight on possible improvements.

But everyone is sharing their experience. And we are grateful for the opportunity to learn.

Simply select a Bike Friday model from the list on the right, and you'll get reviews specific to that model. If you want to read it all, just dig in.

To submit a review click here.

You can also see what the Press says about us in articles.
 

General Reviews - 89
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Overall Experience Rating:
Date: July 29, 2009
Posted by: Emily Smith
Bike Friday Petite Pocket Crusoe Fits Me Fine

http://community.bikefriday.com/press/2004/emily-smith-crusoe

Overall Experience Rating:
Date: March 26, 2009
Posted by: Lee Lloyd
It is the company that makes the product.

I have looked at a lot of different folding bikes before deciding to get one of yours, and ultimately the deciding factor came down to the personalized level of service, and the fact that the bike is made by people getting paid a real wage, not some Chinese factory one step up from a labor camp.

Don't get me wrong, the tikit looks like a fantastic bike, and I can't wait to ride it, but there are a lot of fantastic bikes out there. What sets your bikes apart, at least for me, is the fact that I can put a real face on the people who made it, and have every confidence that if I have any problems with it, I will be able to get a real person on the line and work it out.

In contrast, I compare it to my wife's Mobiky Genius folding bike. It is a little engineering marvel itself, and quite an impressive design, however it is for all intents and purposes an orphan product made by a faceless company. She can't even get the company to respond to a simple request as to where she would find spare parts for the bike. As soon as she got it, she noticed that the front disk rotor was ever so slightly warped, and the plastic casing on the headset was cracked. She emailed the company, called the company, and tried everything she could think of to find the parts, with no response or luck at all, because it uses entirely oddball parts. I was eventually able to true the rotor, and shore up the crack with some glue, but if anything ever goes seriously wrong with the bike, I am either going to have to improvise with what parts I can find that might work, or she is just going to have to throw the bike away. For a $700 bike, that is not an acceptable level of service in my opinion.

That was exactly what I didn't want for my bike. That was the main reason I steered clear of bikes like the GoBike and Birdy. As pretty as they are, and as many awards as they have won, I saw no direct way for an American to contact the company and get repairs or parts if something went wrong with the bike. Now hopefully the bike I get from you will be perfect, not have any problems, and you will never hear from me again except to praise the bike, or eventually get a pink one for my wife :-) It is nice to know though that if there is a problem, there are responsive people with actual names who are there to follow up after the sale. That is what ended up making the sale, even though the bike turned out to cost a lot more than I was hoping to spend. These days it is a rare thing indeed to be able to even know where a product is made, much less to know the names of the people who made it, and that they are willing to stand behind the product. That is more than worth the extra expense to me.

 

Overall Experience Rating:
Date: January 19, 2009
Posted by: Butterworth
Season tikit = wow!

I love my Season tikit! This bike is incredible. It is the ultimate in practical bike commuting. I'm proud to have it join my family of bikes! Just like any other Bike Friday, the tikit provides a quality ride. It's is easy to forget that I'm riding a hyper folder when I'm zipping confidently around town. The mechanics of the fold are a truly amazing. That is some impressive mechanical design!

With regard to the Season tikit in particular, the worry-free Nexus hub is a great choice for an everyday commuter bike. The gear range it provides is more than ample. As a bonus, I can be as rough as I want with the folded bike without worrying about a derailleur. Plus, the Nexus can shift gears when you are at a standstill. I went on a quick trip to the store with my tikit yesterday.

To the delight of a nearby ten year-old, I folded it up in front of the store. "Whoa! That was soooo cool!" He exclaimed. His mother seemed to be equally impressed, but managed to control any verbal outburst... Yeah, getting referrals from this bike is going to be easy!

Anyway, great work Bike Friday! I am very excited about my newest bike.

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